Your sales office in central Paris
Why a sales office
WE BUILD LOYALTY
Customised customer relations
Human contact: Our sales office offers you a concrete and accessible point of contact for your potential and loyal customers.
Active listening and sound advice: Our sales agents can identify the specific needs and desires of your customers, so that they can come up with tailor-made offers and experiences.
Trust and loyalty: Human interaction creates a bond of trust and closeness with your customers, fostering loyalty.
Support and expertise
Support for complex bookings: The office can help your customers organise complex holidays, including several destinations, specific services or events.
Advice on destinations and services: Our sales agents, experts in the hotel industry, can share their knowledge and recommend services tailored to your customers’ needs.
Management of special situations: The office offers support in the event of problems or urgent questions during your customers’ stay.
WE PROVIDE SUPPORT
WE VALUE
Visibility and brand image
Local presence and roots: The physical office strengthens your visibility and your roots in the local community.
Premium brand image: An elegant, well-located office contributes to your hotel’s premium brand image.
Immersive customer experience: The physical office is an extension of your hotel world, offering an immersive customer experience right from the search and booking phase.
Digital complementarity
Additional conversion channel: The sales office offers an alternative sales channel to digital platforms, attracting customers who prefer human contact.
Synergy between channels: The physical office redirects customers to digital platforms for more in-depth research or online bookings.
Data collection and customer knowledge: Face-to-face interactions enrich customer data and enable digital offerings to be better personalised.
WE DIGITISE
Your competitive advantages in France
A physical sales office, integrated into an omnichannel digital strategy, offers a complete and personalised customer experience, reinforces the brand image of your accommodation and attracts new customers. In the French-speaking world, having human contact and a sales office for your lodges increases the average purchase basket and raises the quality of your audience and therefore your customers.
Thanks to your decision to benefit from a prestigious address in France with experts in the tourism industry, you will complement and strengthen your digital strategy by integrating your new French-speaking sales office into your overall strategy. By analysing data and monitoring performance, you can optimise the use of the office and adjust your omnichannel strategy in a highly centralised country.